Recall – REDARC Electronics — Tow-Pro Elite V2 Electric Trailer Brake Controller

PRA No. 2019/17292                                Date published 29 Jan 2019
Campaign number RS10014

Product description:

A small electronic device that regulates and actuates the electric brakes of a trailer and allows the driver to activate and monitor trailer brake activity from the cab of the vehicle.

What are the defects?

Where the installation has not been carried out in accordance with the product manual, using dedicated wiring from a single battery supply, there is potential at any time for no trailer brake output indicated by a flashing yellow/red warning lamp.

What are the hazards?

When towing, the braking distance of the tow vehicle and trailer may be increased and that could lead to a risk of a car accident.

What should consumers do?

Affected consumers should contact REDARC Electronics by calling 08 8322 4848 or by email service@redarc.com.au (link sends e-mail) to find the details of their nearest REDARC dealer/installer to change over the main control unit of the TowPro Elite V2 electric trailer brake controller, free of charge.

If the TowPro Elite V2 electric trailer brake controller is not installed on a vehicle, the consumer should contact REDARC to arrange a free replacement.

Customers can also contact REDARC online https://www.redarc.com.au/recall-notice (link is external) and check using the serial number checking tool if their product is in the affected batch.

  • Supplier
  • Traders who sold this product
    • Independent auto electricians
    • TowBar fitment specialists
    • Online auto parts stores
    • Specialist 4WD stores
  • Where the product was sold
    • Nationally
    • International
    • Online
  • Dates available for sale
    • 1 September 2018 – 21 January 2019

Recall advertisements and supporting documentation

Recall advertisement.pdf (127.5 KB)
Serial number identification.pdf

Responsible regulator

Australian Competition and Consumer Commission (link is external) is the responsible regulator for this recall.